PDA

View Full Version : Problem with website



KISSMAD
06-08-2005, 04:55 AM
When I go to this site and click on a flag, all that loads in a black page. I do have flash installed.
http://www.domination-game.com/

TechSupport DCE
06-08-2005, 08:27 AM
When I go to this site and click on a flag, all that loads in a black page. I do have flash installed.
http://www.domination-game.com/

Do you have the latest Flash Player version?
From the main page of Domination's web site, please click on Macromedia Flash button, download and reinstall Flash Player.

JJ Garcia
Technical Support
DreamCatcher Europe

KISSMAD
06-08-2005, 10:23 AM
Yes I have the latest version of Flash. I've uninstalled it and reinstalled it and I still cannot view the website.

I've also installed shockwave and that didn't help.

TechSupport DCE
06-09-2005, 11:37 AM
Yes I have the latest version of Flash. I've uninstalled it and reinstalled it and I still cannot view the website.

I've also installed shockwave and that didn't help.

Which is your Internet navigator?

JJ Garcia
Technical Support
DreamCatcher Europe

KISSMAD
06-09-2005, 10:05 PM
Which is your Internet navigator?

Technical Support
DreamCatcher Europe

I'm using Internet Explorer 6 on WinXP Home edition with SP2.

TechSupport DCE
06-10-2005, 09:36 AM
I'm using Internet Explorer 6 on WinXP Home edition with SP2.

Please download and install Flash Player 7
http://www.dcegames.com/support/patchs/flashplayer7installer.exe

JJ Garcia
Technical Support
DreamCatcher Europe

KISSMAD
06-10-2005, 10:40 AM
I installed it and it still shows nothing.

TechSupport DCE
06-13-2005, 01:38 PM
I installed it and it still shows nothing.

I installed it and it still shows nothing.

Very strange, we do not have problems with this web site, with others customers. We are very sorry.

Do you have the same display problem with some others web sites using Flash ?

Maybe Flash Player is blocked by the firewall of the Service Pack 2.
Or your Internet Explorer is set to high security level.

JJ Garcia
Technical Support
DreamCatcher Europe

KISSMAD
06-13-2005, 11:06 PM
Very strange, we do not have problems with this web site, with others customers. We are very sorry.
Maybe you could have a html and flash version of the website.


Do you have the same display problem with some others web sites using Flash ?
I have no problem with this website.
http://www.juiced-racing.com/product/index.php?myLang=au


Maybe Flash Player is blocked by the firewall of the Service Pack 2.
Or your Internet Explorer is set to high security level.
I've disabled the firewall, I've changed the security level in Internet Explorer to low and I still see a blank screen.

TechSupport DCE
06-14-2005, 09:41 AM
There is no HTML version of this web site, we are very sorry.

Can you see the Dungeon Lords logo and the Flash animation?
http://www.dreamcatchergames.com/dcegames/banners/dungeon.htm

There is another page dedicated to Domination:
http://www.dreamcatchergames.com/dci/domination/index_en.html

We can give you some links to download screenshots, wallpapers, trailer, demo, patch and all stuff.

JJ Garcia
Technical Support
DreamCatcher Europe

KISSMAD
06-14-2005, 01:37 PM
Can you see the Dungeon Lords logo and the Flash animation?
http://www.dreamcatchergames.com/dcegames/banners/dungeon.htm



I can see the picture with the flashing "visit this site" text. It's on the left side of the screen, just above the "subscription newsletter" text.

Mnemonic Blaze
06-28-2005, 10:02 AM
I had no problems at all, maybe its time to invest in a new pc.... or make sure your screen is turned on

bystander
08-26-2005, 02:17 AM
The problem is apparently in the Flash animation itself. I get this same problem: a handful of sites that use flash exclusively don't work correctly unless I use a computer with absolutely no protection from malicious users whatsoever (eg, not a computer I own, unless I'm feeling rather like risking being attacked, which I may do on a computer I'm getting ready to reload anyway). If this happened with ALL Flash sites, then I'd have to suck it up and stop trying to protect myself, but it DOESN'T.

I don't yet know the rhyme or reason behind it, but whatever it is, I have to disable EVERYTHING in order to get that site to work, and your site is one such poorly made site.

HTML is the standard. Deal with it and do things the way everyone expects you to. I daresay the majority of your customers are not savvy enough to figure out how to get here, and I'd guess that since this is the ONLY THREAD in this entire subforum, that I am closer to being right than to being wrong. There is either something wrong with your Flash animations, or your Flash engine, or something like that, and you need AT LEAST a bare minimum of functionality for those of us who don't want to have to search for hours to find a link to a forum or to the latest patch.

And yes, I registered SPECIFICALLY to tell you this.

Dragosani
11-17-2005, 11:20 PM
And yes, I registered SPECIFICALLY to tell you this.


Gotta luv it