An open letter to Heuristic Park ( NOT FLAMING! )

I am playing only RPGs and Dungeon Lords was a promising one! I couldnt wait the time to get hold a copy of the game! I couldnt believe all the bad reviews and the on going flaming in forums. But...
After 39 euro ( 1 euro is 1 USD ) and some minutes to install (it looked to me like ages) I was at last able to start playing. But...
I read here in the forum that HP (HeuristicPark, the developers) had ...deadlines (?) and that this is all about patching. But...
Like a gamer I feel that I have been fooled to buy a game that it is not ready yet. I can not even listen to the deadline thingy because I believe that when HP was signing with DC (DreamCatcher, the publisher) they KNEW what they were doing. I can not believe that DC forced them to take out so soon the game, or maybe HP guys don't know so well English or they didn't even read what they were signing! (I don't want to offend anyone...)
Patches? If you want to make games that will make an impact in the gaming community there are 2 ways.

1. Make a GREAT game that needs no patching at all, or at least minor changes.

2. Make a game that has so many bugs and ..."missing" futures, as good things.

I have the bad feeling that Dungeon Lords belongs to the second category. And I am twice sad because I wanted so much to play the game (and I still want!).
I am not flaming the game. I am writing down my thoughts (and forgive my bad English please...). I believe the game is unfinished and it shouldn't be out in the stores. I also believe that beta testing (what actually gamers did with the game) asking money (39 euro) is a ...bad policy for the developers (or the publisher)!
I bought the game so I think I have the right to ...shout a little:

I want to play the game FINISHED!
I want to play the game WITH NO BUGS! (as less as possible at last...)

You had a great opportunity there... I don't want any apologies. Next time you do a game HP guys, FINISH IT! Be certain that I will be one of the first to buy it!

Thank you